Keeping the network healthy, before a guest notices
Hexcare is a powerful monitoring system that helps maintain the health of every hotel's network. It is built to ensure maximum uptime for your internet components — proactively identifying and resolving challenges before they turn into guest complaints at the front desk.
What it watches
- Continuous health monitoring of the hotel network
- Maximum uptime for internet components
- Proactive identification of problems
- Resolution of challenges before they affect guests
Reporting that supports your team
Alongside day-to-day monitoring, the reporting system generates network performance statistical reports — so you can see how the network is actually running and act on it.
Monitoring works hand-in-hand with the Hexcare Gateway and the HSIA guest support line, giving the property one connected system rather than a set of disconnected tools.
Ask about monitoringSupport behind the monitoring
The monitoring service is backed by the US-based HSIA guest support line and installation and services from the team that built the product — so a healthy network is maintained, not just measured.
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- 138 Tradition PKWY
Flowood, MS 39232 - 1-800-415-0895
- info@hexcare.com
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Press Release
- New High Speed Gateway introduced. January 15, 2015
- System Log Monitoring Server for better analysis. October 12, 2015
- New Management Portal Under design. November 20, 2015
About Hexcare Infotech
Hexcare provides hotel gateway products, installation, technical support, and system maintenance to ensure that customers receive quality service from the time they check-in to check-out. Hexcare provides a custom solution to each property to fulfill specific needs.
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