Installation & Services

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Installed and maintained by the team that built it

Buying a gateway is one thing; having it installed correctly, supported when a guest calls, and kept healthy over time is what actually keeps a property's internet dependable. Hexcare handles all three — installation, technical support, and system maintenance — as one engagement.

1 · Install

The right tier of the Hexcare Gateway is sized to your property's expected load, then installed and configured for your network.

2 · Support

Guest-facing help is covered by the US-based HSIA guest support line, so your front desk isn't doing tech support.

3 · Maintain

Continuous monitoring and system maintenance keep the network healthy long after the install is signed off.

Start the conversation

Tell us the size of your property and what you need — a gateway, monitoring, guest support, or all three — and we'll put together a recommendation. Contact us or call 1-800-415-0895.

About Hexcare Infotech

Hexcare provides hotel gateway products, installation, technical support, and system maintenance to ensure that customers receive quality service from the time they check-in to check-out. Hexcare provides a custom solution to each property to fulfill specific needs.


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